Terms and conditions

The terms set out below govern your use of our website and our products.  This shop is an initiative of Belarto Nederland BV ("Belarto") and Jimmy Nelson Pictures. If you do not agree to these terms, please do not use our services.

1. Terms of sale

By following the purchase process steps, you agree to fully pay the total price of the products you acquire, including any applicable tax and other related fees such as but not limited to shipping fees. You are responsible and required to pay on time and to select a valid payment method on the website that will allow you to do so.

Except on our invoices, all prices communicated and any other form of communication such as our (digital) brochure and e-mail campaigns are not legally binding. Prices may also be adjusted at any time. We do not provide refunds or any other kind of price warranties in the event of a price reduction or discount initiated after the moment you made your purchase.

Belarto reserves the right to refuse orders and/or request alternative forms of payments if an order is or seems to be fraudulently placed. Belarto retains ownership of any product supplied, until full remittance has been received by Belarto.

2. Right of withdrawal

The statutory withdrawal period is 14 working days. You have to right to apply for withdrawal within 7 working days, and receive an additional 7 working days to return the product. Belarto reserves the right to refuse returns of custom made products.

3. Shipping and delivery

Delivery cost and time vary depending on the shipping method, the product you have ordered, and the stock of the products ordered.

  • If you order before 15:00 on a working day, and the product is on stock, we ship your product the same day
  • The legal shipping period is 30 days maximum.

4. Copyright

All products shown on this website, such as but not limited to cards and gifts, are subject to copyrights and remain the exclusive property of the copyrightholder.

All photo material used on this website is property of Jimmy Nelson Pictures.

5. Guarantees and returns

Belarto is subject to EU rules and regulations for guarantees and returns. You have the right to return your products within 14 days, under strict conditions We accept returns of goodies/gifts and card sets in the original packaging. The following is required to be entitled to our return policy:

  • Items must have been purchased from this website
  • Items must be returned in their original packaging
  • Items must be returned within 15 days of delivery
  • The original sales receipt must be included with the goods returned
  • Return shipment fees are not paid for nor redeemed by Belarto, and it is the customer’s responsibility that the returns arrive undamaged.

Please announce your return shipment to our customer service. Please state your name, last name, e-mail address and client number as stated on the sales receipt. Please use ‘return goods’ in the subject line of your email, and describe briefly the reason why you would like to return or exchange your good(s). You will receive further instructions how to return the goods via your e-mail.

Belarto only provides any legal guarantees on any product supplied, if it has been verifiably properly applied.